Delivered on WhatsApp or by email — and followed up.
Links and passwords go out from your own WhatsApp number through TextBot, or from your own mailbox. Recipients who have not opened their link can be reminded automatically, until they do.
Your channels, your name.
WhatsApp, from your number
DocuTrack sends on WhatsApp through TextBot, which puts your own WhatsApp number on an API. Paste a TextBot API key and it is connected.
Email, from your mailbox
Add your mail server’s SMTP details and emails come from your own address, with your signature.
WhatsApp first, then email
When a recipient has both, WhatsApp is tried first and email second, so the link gets through.
Your name on every message
Messages open with your company’s name: “Harbour Point Properties sent you a document”.
A preview in the chat
The link shows a preview card in WhatsApp, so recipients recognise it before they tap.
Copy it yourself
Every link can also be copied and sent through any channel you like — it is tracked all the same.
Reminders that stop by themselves.
Switch on reminders and an unopened link is resent every few hours or days, up to the number of times you choose. The moment the recipient opens it, the reminders stop. The overview lists everyone still waiting, and whether a reminder is on its way.
WhatsApp needs a TextBot number.
TextBot puts your own WhatsApp number on an API, with annual plans and no per-message fees. Connect your number in TextBot, copy its API key into DocuTrack, and send.
Questions, answered.
Which WhatsApp number do the messages come from?
Your own. WhatsApp delivery uses TextBot, which puts your own WhatsApp number on an API: add your TextBot API key under Settings and links and passwords go out from that number.
Can I send by email instead?
Yes. Add your mailbox’s SMTP details and links and passwords go out from your own address. When a recipient has both, WhatsApp is tried first and email second.
What happens if someone never opens it?
Switch on reminders and the link is resent every few hours or days until they open it, up to a limit you choose. Reminders stop by themselves the moment it is opened. The overview lists everyone still waiting.
Works with
Know when it’s opened.
Send your next document with a tracked link for every recipient — on WhatsApp or by email, with a certificate of delivery at the end.